The agreement, in plain words.

1. Who this is between

These terms are between Window Blasters LLC of St. George, Utah, trading as Field Blasters ("Field Blasters", "we"), and the business that creates an account ("you"). Creating an account means agreeing to them.

You must be a business, and the person who signs up must be authorised to agree on its behalf.

2. What the service is

Software for running a field-service business: customers, scheduling, quotes, invoices, memberships, payments and the paperwork around them. It is provided as a service over the internet; there is nothing to install.

3. Your account

• Your short name is permanent. It identifies your data and your files in our systems and cannot be changed or reused, by you or by anybody else, ever — including after you leave.
• The email address that creates the account becomes its first administrator. One email address belongs to one company and cannot be used to create a second.
• You are responsible for who you give access to and for what they do with it.
• Signup requires confirming your email address. Nothing is created until you follow the link we send; an unconfirmed signup expires after 24 hours and leaves nothing behind.

4. Your data is yours

Everything you put in — your customers, your prices, your jobs, your photographs — is yours. We claim no ownership of it and no right to use it for our own purposes. We hold it and process it on your behalf; how, and who else touches it, is in the Privacy Policy.

You are responsible for what you put in and for having the right to put it there. Your customers' details are yours to hold, and your obligations to them are yours. If you use the software to contact them, the permission to do so has to be real.

5. What you must not do

• Use it to send anyone messages they have not agreed to receive.
• Try to reach another company's data, or the platform's own systems, by any means.
• Resell the service or run somebody else's business through your account as if it were yours.
• Break the law with it.

6. Money

• The price is $99 a month for your whole company — every login included, no per-user charge. The first twenty companies pay a founding rate of $79 a month, locked for as long as they stay continuously subscribed. Paying yearly is $990 — twelve months for the price of ten.
• The trial is 14 days, free, with no card.
• Subscription billing is being switched on company by company. Until we ask you to set up a payment method you will not be charged, and we will never charge you for any period before that. When billing starts for your account, you will see the amount and the date before anything is charged.
• If a charge fails we will tell you and try again. Your account is not suspended for a failed payment without at least 14 days' notice.
• Cancelling stops future charges; the service runs to the end of the period you have paid for. A monthly charge already made is not refunded. If you cancel a yearly subscription, we refund the whole unused months on request.
• If we change the price we will email every account administrator at least 30 days before it takes effect. The founding rate does not change while you stay subscribed.
• Prices do not include any sales tax a law requires us to add; if one applies to you it is shown before you are charged.

7. Payments from your customers

When your customers pay you through the software, you are the merchant of record, not us.

• You connect your own Stripe account. Money from your customers goes to your Stripe account and settles into your bank. It never passes through ours.
• Your relationship with Stripe is yours: Stripe's own agreement applies to it, and Stripe decides whether to accept your business.
• Refunds, disputes, chargebacks and their fees are between you, your customer and Stripe. We can show you what happened; we cannot reverse it and we are not party to it.
• We never hold your customers' money and we take no cut of it.
• If you never connect Stripe, everything else still works — you simply invoice and get paid another way.

8. What we promise, and what we do not

We will make a reasonable effort to keep the service running and your data safe, and we will tell you about serious problems that affect you.

We do not promise the service will never be unavailable. The service is provided as it is. To the fullest extent the law allows, our total liability to you for any claim is capped at the amount you paid us in the twelve months before the claim arose, and we are not liable for indirect losses such as lost profit or business interruption. Nothing in these terms limits liability the law does not allow to be limited.

9. Ending it

You can stop whenever you like. Email hello@fieldblasters.com — or reply to any email we have sent you — and we close the account at the end of the period you have paid for. There is no notice period and no exit fee.

• Your data stays readable and exportable for 90 days after your account closes, and is then deleted — or deleted sooner if you ask.
• The export is prepared for you by us: ask, and we send your customers, jobs, invoices and payment records as spreadsheets within 14 days.
• Your short name is never reused (see §3), by you or anyone else.

We may suspend or end an account that breaks §5, or — once billing has started for it — for non-payment, in each case with at least 14 days' written notice except where the law or the safety of the platform requires us to act sooner.

10. Support

Email hello@fieldblasters.com. A person reads it — support is not a department here — and generally answers the same business day. If we need to look inside your account to help you, we do so only on your request; today that access is carried out directly by our own operators, and a permissioned in-product support view is being built.

11. Changes to these terms

We may change these terms. For a change that matters we will email every account administrator at least 30 days before it takes effect. Continuing to use the service after that means accepting the change.

12. The rest

These terms are governed by the law of the State of Utah, and disputes belong to the state or federal courts sitting in Washington County, Utah. If part of these terms turns out to be unenforceable, the rest still stands. These terms are the whole agreement between us about the service. We may assign them to a successor that carries on the business; you may not assign your account. Neither of us is responsible for what is genuinely outside our control.

Last updated: August 28, 2026.