Field Blasters

Questions

The questions owners ask most.

Including the practical ones. If yours is not here, ask us — the answer will end up on this page.

Money

What does it cost?
$99 a month for your whole company — everyone included, no per-user charge. $990 if you pay for the year. The first twenty companies pay $79 a month, locked for as long as they stay.
Is there a free trial?
14 days, and we do not ask for a card to start it. If it is not right for you, do nothing and it ends.
Is there a setup fee?
No. There is no setup or onboarding fee.
Does Field Blasters take a percentage of my payments?
No. You connect your own Stripe account and pay Stripe's normal rates directly. We take a flat monthly fee for the software and nothing else — no cut of your invoices, your plans or your card payments.
Do I have to log into Stripe to see my payouts?
No. More → Money shows your Stripe balance, what is still settling, the next payout and every one before it, every card payment with its refund or dispute, and your statements. When Stripe has cleared your account for instant payouts, one tap on Pay out now puts the money in your bank in about thirty minutes, less Stripe's fee — no other screens, no questions. Your Stripe login still works; you just will not need it.
Am I locked into a contract?
No. Cancel whenever you like from More → Billing in the app and it stops at the end of the period you have paid for. Changed your mind before then? One tap keeps it going. Your card, your receipts and a failed payment are handled on the same page.

Getting started

How quickly can I get started?
You can quote, schedule, work jobs and invoice on your first day. A window cleaning company starts with a complete price book and two memberships already priced, so you can sell a plan before you have touched a setting. Two things can take a little longer. Taking card payments waits on Stripe approving your account, which is usually quick and occasionally a few days. And your public booking page goes live once it can take a booking — see below.

Signing up takes a couple of minutes. Putting in your services, team and hours properly takes a little longer, and we are glad to help with it.

Do my settings change the moment I type?
No. Prices, plans, your price book and your website wait for you: change what you like and a bar appears — Unsaved changes · Discard · Save. Nothing reaches your customers until you press Save, and if you try to leave with changes still open, it asks first. Customer notes and the day's jobs still save as you go, so a tech with wet hands never loses one.
Can I bring my existing customers across?
Yes — import your list from a spreadsheet, with a step where you match your columns to ours. Bring your customer list and their addresses. We suggest leaving older job history in your previous system: the app loads your data so it can work quickly, and a decade of records slows that down.
What do I need before my booking page can go live?
Five things: something a customer can choose, someone to do the work, your hours, your timezone and your policies. Field Blasters checks for them before the page goes live. Until they are in place, the page says you are not booking online yet rather than showing an empty calendar. That way, the booking link on the side of your van leads to a page that can book.
Do I need a Google account for address search?
No. Address autocomplete is included and works from the first day. If you already have your own Google account and would rather use it, you can — under More → Apps & integrations.

What it does and doesn't do

Can it text my customers?
Yes, once the carriers approve your company. Sending business texts in the US means registering your company with the phone carriers in its own legal name. We file that for you when you sign up; approval usually takes days to a few weeks. Until it lands, email carries it all: confirmations, quotes, invoices and receipts, from your business name with replies coming to you. After it lands, the same goes out by text from your own number.
Can it tell me how much money is coming in?
Yes. Home → Numbers has Coming in: what should land today, this week, in 30 days and in 90 days, counted from the invoices you have out, the membership bills that fall due and the jobs on your calendar — each job after the deposit the customer already paid, so a $600 job with $200 down shows as $400. Quotes still out and jobs with no day yet are listed separately and kept out of the totals, and a line underneath says what to set aside for commission and this pay period's hours.
Can ChatGPT read my numbers?
Yes, read-only. Under More → Apps & integrations → AI assistants you create a key, paste it into a private GPT (or any assistant that speaks MCP), and it can answer “how much will I collect this week”, “what is overdue”, “what should I set aside for payroll”, “how much is in Stripe and when does the next payout land”, “what is my average job and which service earns the most” — counted by the same rule your own Numbers tab uses. It cannot change a job, an invoice or a customer: there is no door for that. You choose whether it sees customers' names, every read is logged on the card, and you can revoke a key in one tap.
Can my Thumbtack leads come in here?
Yes. Open More → Apps & integrations → Thumbtack and follow the steps: you paste an address and a password we give you into Thumbtack's own webhook page, once. From then on every new lead lands in Messages with the customer's name, the job, the town, their answers and their phone number — ready to file onto a customer, or to clear if it is not a lead. A customer's later messages follow the lead onto that customer. Thumbtack does not share the customer's email, and you still answer the lead and pay for it on Thumbtack, exactly as you do now.
Can customers call the number my texts come from?
Yes. The business number your texts go out from also takes calls: it rings your own phone, and a caller nobody answers reaches your business voicemail, with the message filed in that customer's conversation. Calling out from a customer's card rings your phone first and then theirs, showing your business number. A number can ring from the day it is yours — calls do not wait on the carriers the way texts do.
Can my crew fill in forms on the job?
Yes. Under More → Forms you build your own — measurements, checklists, walkthroughs — or start from a ready-made one, with sections that can repeat, one entry per screen or per window. Your crew fills them in on the job with photos, the filled form stays on the customer's record, and one tap emails it as a PDF to your supplier. A service can require its form so it is not forgotten.
Are there reports?
Ten, under More → Reports: payments, completed work, unpaid invoices, quotes won, memberships, commission, revenue by service and by technician, new against returning customers, and emails. Pick the period, filter by person, and export what your bookkeeper wants as a spreadsheet.
Can a member be billed after each visit instead of on a date?
Yes. Switch on Bill after each visit for that member and their plan has no billing day: each plan visit is invoiced the moment it is marked done, and the invoice's one button charges their card on file or sends it. Switch it off and the billing day comes back.
Will my website show up on Google?
It is built to: every page gives search engines your name, phone, address, service areas and services in the form they read, each town you cover has its own page, and your own domain is named as the site's home. No website can guarantee a first-page search ranking. For local searches, the top of the page is mostly your Google Business Profile and your reviews, which is why the app can also ask for a review after a job.
Does it put my jobs on my calendar?
Google Calendar, yes. Connect your Google account under More → Apps & integrations, choose which calendar to write to, and your scheduled work appears on it with the customer, the address, the arrival window and who is going — two weeks back, six months ahead, refreshed every morning. It writes one way: the schedule here is the original and the calendar is the copy, so a job dragged around in Google goes back where the board put it. Outlook and iCal are not supported.
Does it connect to QuickBooks?
No. There is no QuickBooks, Xero, Zapier or public API. You can export what you need as a spreadsheet. If accounting sync is essential to your workflow, Field Blasters may not be the right fit yet.
Does it optimize my routes?
No. The board shows drive-time estimates between consecutive stops so you can spot a day that criss-crosses town. It is a straight-line estimate scaled by an average speed you set — useful for planning, but not a routing engine.
Is there an iPhone app?
Yes. Field Blasters is in the App Store for iPhone and iPad. On an Android phone it is a web app: your crew adds it to the home screen once and it opens like any other app after that.
Can it handle sales tax in different areas?
No — one tax rate for the whole business. That suits a business working in one tax area, but not one that crosses into areas with different rates.
Can it track job costs and margins?
No. You can see labor cost for a pay period, but not materials or the profit on an individual job.

Fit

Is my trade a good fit?
It was built for window cleaning and it suits recurring outdoor service work generally — windows, gutters, pressure washing, solar panel cleaning, landscaping, pool service, pest control. If your work is quoted, scheduled, visited and invoiced, and some of it repeats, it will fit. Tell us what you do and we will tell you plainly whether it fits.
How big does my business need to be?
One to ten people. A solo operator is a full customer, and the software works as well for one person as it does for ten. Above about ten, a platform designed for larger operations will probably serve you better.
What support do I get?
Personal, owner-led support: someone who reads every message and generally replies the same day. There is no 24/7 line, success manager or ticket queue. For a business this size that usually works well, and it is worth knowing before you sign up.

Your data

Can other companies see my customers?
No, and the rule that stops it lives in the database itself rather than in the software on top of it. There is more detail on the security page, including how it is tested.
What happens to my data if I leave?
It stays readable and exportable for 90 days, and we delete it whenever you ask. Your Stripe account, your customers and their saved cards are yours and are not affected at all. You can ask from the app itself — your own menu, Delete my account — and a person closes the account by hand.

Have another question? Ask us.